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We have put together a downloadable PDF with all the information you need to upgrade all your rooms to DirecTV HD.
Hospitality Solutions That Work
June 21st, 2010The Digital Transition in San Diego
June 1st, 2010What is the digital TV (DTV) transition?
The switch from analog to digital broadcast television is referred to as the digital TV (DTV) transition. In 1996, the U.S. Congress authorized the distribution of an additional broadcast channel to each broadcast TV station so that they could start a digital broadcast channel while simultaneously continuing their analog broadcast channel. Later, Congress mandated that February 17, 2009 would be the last day for full-power television stations to broadcast in analog. Broadcast stations in all U.S. markets are currently broadcasting in both analog and digital. After February 17, 2009, full-power television stations will broadcast in digital only.
Why are we switching to DTV?
An important benefit of the switch to all-digital broadcasting is that it will free up parts of the valuable broadcast spectrum for public safety communications (such as police, fire departments, and rescue squads). Also, some of the spectrum will be auctioned to companies that will be able to provide consumers with more advanced wireless services (such as wireless broadband).
Consumers also benefit because digital broadcasting allows stations to offer improved picture and sound quality, and digital is much more efficient than analog. For example, rather than being limited to providing one analog program, a broadcaster is able to offer a super sharp “high definition” (HD) digital program or multiple “standard definition” (SD) digital programs simultaneously through a process called “multicasting.” Multicasting allows broadcast stations to offer several channels of digital programming at the same time, using the same amount of spectrum required for one analog program.
So, for example, while a station broadcasting in analog on channel 7 is only able to offer viewers one program, a station broadcasting in digital on channel 7 can offer viewers one digital program on channel 7-1, a second digital program on channel 7-2, a third digital program on channel 7-3, and so on. This means more programming choices for viewers. Further, DTV can provide interactive video and data services that are not possible with analog technology.
DirecTV Makes a Better Experience for Your Clients
June 1st, 2010With its popular NFL Sunday Ticket package, DirecTV has demonstrated a high customer retention rate despite charging more than some other services such as Dish Network.
Give Your Customers the NFL on DirecTV
The DirecTV Group’s nationwide satellite TV service ranked No. 1 in an independent customer survey of pay-TV services, the El Segundo-based company said Tuesday.
This is the ninth consecutive year that the nation’s largest satellite TV provider by subscribers, has beaten out all major cable TV companies in the American Customer Satisfaction Index.
For this latest survey, DirecTV also scored higher than Dish Network, the nation’s second-biggest satellite TV provider by customers.
Wether you have a Sports bar, a waiting room at a Body Shop or anything in between you can count on DirecTV for Business to improve your client experience. And if you happen to be anywhere in San Diego county or orange county you can count on Commercial Satellite to make it happen!
Digital Signage for the Hospitality Industry
June 1st, 2010Digital Signage is the perfect platform for bars, restaurants and hotels to efficiently communicate real time messages to a sometimes large and dispersed audience. The Hospitality industry has long needed a communication tool that can entertain, direct, alert, inform and train all in one. Digital signage is the tool to do just this.
In the past, a bar could only feature what was being broadcast by their Pay TV provider. With digital signage software, this same screen can now be split into three or more zones to maximize customer service and possible sales revenue. For example, while featuring a football grand final, you can have your drink or meal specials scrolling in one section of the screen and at the base of the screen, you can also display news and weather information via a Ticker. This ultimately improves the customer service levels a pub or bar can offer its patrons while maximizing advertising or sales revenue.
The hospitality industry revolves around customer service. Digital signage provides the ultimate customer service tool whereby you can;
- Keep your customers or guests up to date with news and weather information while they wait in reception
- Provide in room entertainment services using Video on Demand
- Direct guests to a featured location of the resort
- Provide guests with an interactive activity guide for the local area
- Provide time sensitive menus on queue when requested
- Alert guests to an emergency followed by instructions
- Ensure all customers can understand what is being announced by displaying your message in multiple languages Not only a customer service tool, digital signage software can be used internally to maximize human resource efforts.
Digital signage gives you the ability to provide on demand staff training in order to keep the costs associated with high staff turnover at a minimum. Employees are able to select when to activate the most recent training module or you can conduct a staff meeting using a pre-published training campaign to run through with your new members. Digital signage for the hospitality industry also allows the CEO of a company to encourage their staff by publishing real time messages to the screens while the staff meeting is in progress.
Find out more about how to get digital signage for your business by giving us a call at 619-795-9444.
Article Source: http://EzineArticles.com/?expert=Ben_Mooney
http://EzineArticles.com/?Digital-Signage-is-Serving-it-Up-For-the-Hospitality-Industry&id=850131
Digital signage gives you the ability to provide on demand staff training in order to keep the costs associated with high staff turnover at a minimum. Employees are able to select when to activate the most recent training module or you can conduct a staff meeting using a pre-published training campaign to run through with your new members. Digital signage also allows the CEO of a company to encourage their staff by publishing real time messages to the screens while the staff meeting is in progress.
Advantages and Uses of Video Conferencing
June 1st, 2010Uses of Video conferencing
Video conferencing can be used in a host of different environments, which is one of the reasons the technology is so popular. General uses for video conferencing include business meetings, educational training or instruction and collaboration among health officials or other representatives. Thus far video conferencing has been used in the following fields:
- Telemedicine
- Telecommunication
- Education
- Surveillance
- Security
- Emergency Response
Advantages and Benefits of Video conferencing
Perhaps the biggest advantage or benefit video conferencing has to offer is the ability to meet with people in remote locations without incurring travel expenses or other expenses associated with face to face communication. Business meetings, educational meetings, health-care conferences and more can all be easily conducted thanks to video conferencing technology. Individuals living in remote areas can also use video conferencing to keep in touch if you will, with the world at large.
More people are easily accessed and contacted using video conferencing. Because of this technology information and knowledge are often disseminated at more rapid rates, and collaboration between people occurs more willingly and freely. Students can take advantage of video conferencing to take classes at distant locations that would normally be unavailable. They can also take classes that will accommodate busy schedules.
Video conferencing can stimulate better brainstorming, knowledge sharing and information gathering. Businesses can use video conferencing to provide presentations to key members of an organization or to solicit new clients in a professional manner, regardless of their location. The possibilities for communication are virtually endless thanks to video conferencing technologies.
Article by Frank Owen, visit his website on video conferencing for more information, http://www.videoconferencinginsider.com. You can also visit
http://EzineArticles.com/?expert=Frank_Owen and http://EzineArticles.com/?Advantages-and-Uses-of-Video-Conferencing&id=88739
Digital Signage – An Innovative and Cost-Effective Medium of Advertising
June 1st, 2010Digital Signage is a dynamic content display system which is used to broadcast information using a combination of software and hardware. It is becoming a popular visual medium to reach consumers across various locations and time zones. With the help of this technology, information can be transferred using electronic signs, LCD’s, LED’s, Plasma screens, scrolling message boards etc.
Initially, it was associated with high costs, but today, it has become more accessible to businesses and has proven to generate an excellent return on investment. Presentation of content in a wide range of formats and lower costs gives it an edge over the traditional static methods of advertising. This method follows the principle of installing screens, attracting attention and increasing sales and productivity.
Communication channels can be improved with the help of this technology. Its benefits are becoming obvious to people worldwide and it is one of the fastest growing marketing channels. This technology influences a customer’s behavior by attracting consumers to products, creating brand awareness and influencing their decisions. The result of using dynamic digital signage is the ability to increase sales using real time announcements and promotions while maintaining cost efficiency.
A digital signage system is a network of electronic devices that are controlled remotely from a central location. This solutions make it easier to add, remove or edit content. It makes the content information dynamic and is therefore replacing traditional static print signs and billboards. Electronic devices which work on this technology can transmit information using signage software and can be used to manage any type of display. This format is easy to integrate into existing networks using CAT5/5e/6 cables.
Digital signage is becoming a popular medium to reach people across various geographical locations. This form of advertising is creating a revolution in media and information industries. It is no longer the exclusive domain of high end retailers and is the latest choice of marketers. This technology is now penetrating stations, airports, hospitals, hotels, corporate boardrooms, cinemas as well as amusement parks and is working its way into mass as well as high end advertising. It is the future of out of home advertising and is being adopted globally.
¿Donde Van a ver tus Clientes el Mundial de Fútbol?
June 1st, 2010 El Mundial por DirecTV™
Junio 11 – Julio 11, 2010
ESPN, ESPN Deportes, Univision y Telefutura de DirecTV
Incrementa el consumo,
Mientras disfrutan el Mundial en tu Bar o Restauran!
Mas Partidos. Mas Clientes. Mas Beneficio.
Con la programacion de Futbol de DirecTV™
- Aficcionados de Futbol Europeo y Latino van a buscar un sitio para celebrar los partidos de sus equipos en el Mundial de Futbol.
- Este grupo demografico engloba mas del 50% de los visitants de Bares y Restaurants en el sur del condado de San Diego. (Mas del 40% en todo el condado)
- Las Estadisticas muestran que los aficionados al Futbol compran el triple de bebidas que los aficionados al Futbol Americano (NFL)
¡Llámanos Hoy y Pregunta Por Miguel!
619-795-9444
Commercial Satellite now HD Certified for Hospitality
June 1st, 2010Jonathan Feld, President of Commercial Satellite Audio/Video Inc. of San Diego, is among the first SMATV contractors in California to receive Comm 1000 Certification to install high definition (HD) DirecTV™ satellite TV service for Free-to-Guest (FTG) service for the hospitality industry.
Comm 1000 certification is administered by the Satellite Broadcasting & Communications Association (SBCA) and is required for installing DirecTV™ HD TV programming in hotel rooms, hospitals, dorms and other temporary lodging facilities.
Upon receiving his certification, Mr. Feld said “I am proud to be able to now provide High Definition Satellite service to the hospitality industry. We can now transition our client hotels to HD displays & programming that will increase their guest return rates, customer satisfaction, and improve their bottom line.”
Mr. Feld joins a group of less than 100 SMATV contractors in the U.S. who have received the Comm 1000 certification.
For more information on the Comm 1000 certification and the SBCA go to http://www.sbca.org
Commercial Satellite is an Audio Visual Integrator and has been an authorized DirecTV™ dealer since 2004. Commercial Satellite provides DirecTV™ programming, Flat Screen Displays & Pro:Idiom Compliant Hospitality TVs, and complete Audio Visual Integration for business & commercial applications.